Privacy Policy

Scope

This policy describes what Burst Pipe Claim Cleanup Pros learns from visitors to burstpipeinsuranceclaim.info and from calls to the number published there, and what is done with that information. Using the website or calling the number means the practices below are accepted.

What Is Collected

A phone call can produce the caller's number, the time and length of the call, an approximate location tied to the number and, if the phone system records calls, an audio recording.

A website visit can produce an IP address, a browser and device description, the page that led to the visit and a record of pages viewed. The website never asks for a card number, a Social Security number or bank details.

Use of Information

The information is used to respond to callers, review call quality, understand how the website is used, detect fraud and misuse, and meet legal duties.

Sharing

A caller's number, location and description of the damage go to the restoration company that responds to the call. Vendors that run the telephone system, web hosting and analytics tools receive the data they need as well.

Information is also disclosed when a legal process or a safety emergency requires it.

Cookies and Analytics

Cookies and similar tools may count visits and help pages load correctly. Browser settings can block or delete them, and the pages still work without them.

Retention and Security

Records are kept only as long as the purposes above or the law call for. Reasonable safeguards protect them, though no method of storing or sending data online is completely safe.

Your Choices

Residents of some states may ask what personal information is held, ask for corrections or ask for deletion. To do so, phone (888) 902-1696 or email contact@burstpipeinsuranceclaim.info.

Children and Updates

The website is meant for adults dealing with a home emergency, and no information is knowingly collected from anyone under 13. A revised policy takes effect once it is posted.